WHAT IS QHANDLE
WHAT IT IS AND HOW IT WORKS
QHANDLE is a simple queue manager with lots of features that adapts to different types of needs.
Initially designed to serve tax oriented businesses, soon was expanded to accommodate other types of businesses.
With the spreading of the pandemic and the need for a touchless system that could manage queues effectively, QHANDLE evolved to allow user's phones as the input device to add themselves to the queue.
Read More...
Initially designed to serve tax oriented businesses, soon was expanded to accommodate other types of businesses.
With the spreading of the pandemic and the need for a touchless system that could manage queues effectively, QHANDLE evolved to allow user's phones as the input device to add themselves to the queue.
Read More...
FEATURES
Click to expand/collapseQueue Manager
- Add an entry manually for those clients who can't use their phones to do so.
- Redefine reasons for the visit/appointment.
- Add your own questions to completely customize the questionnaire.
- Add your staff as users in order to get insights and reports regarding their activity.
- Queue restarts every midnight (you can manually restart the queue at any other time).
- After closing a client, you can reopen and add that client to the queue again.
- Check all answers to the questionnaire at a glance (opens on a separate window and has the ability to be printed as a stand alone page with all the client's information).
- Get analytics and reports on employee productivity. See how many clients each employee has served. How long each took and more
- Conveniently renew your subscription through the dashboard.
- Get a High Resolution version of the QR code for your business from the dashboard that can be printed.
- Upload your own slides for TV presentation.
- Use the QR code as a slide on your presentation that people can capture to fill out the questionnaire.
- Easily Export all your client related data for marketing purposes or for additional processing
- Much more features that make any business life easier
Questionnaire
- Start by scanning a simple QR code using any smartphone.
- User can choose between English Spanish and Portuguese questions (everything will be shown in English on the Queue Manager).
- Large text and controls for easy readability and access.
- After submitting the questions users can choose to receive an email with a link to check their position on the queue and can get away from the queue while still knowing their position.
- Each user has to accept the general conditions of use which may include permission to opt into marketing actions.
- All data received from clients is downloadable in CSV/Excel format for further processing/statistics or marketing purposes.
Screen Appliance
- A small hardware appliance can be bought or rented to show queues on a screen (TV or monitor).
- The device connects to the business Wi-Fi to show the queue as well as the presentation.
- The screen is divided into 2 portions: one with 75% os the available space for an endless slide loop presentation, and the other with the remaining 25% with a list of queue numbers and names.
- The slides can easily be built with applications such as PowerPoint or OpenOffice and exported to JPG image format for uploading.
- The slides/images are uploaded by dragging and dropping them on a page. They will self-arrange on a list that can then be reordered. New slides can be entered at any time, their order can be changed and slides can also be activated/deactivated or removed with the click of a button.
- By restarting the appliance the new slides will become effective immediately or, after every hour, the appliance will refresh its content showing the newly added slides.
FLAT RATE PRICING*
* Per Location
$40/mo
Biannual payment (24 months)($60/mo if paid monthly)
- Unlimited Clients
- Unlimited Users
- Unlimited Slide Presentations
- PDF printable reports
Screen Appliance sold separately
(see details below)
SCREEN APPLIANCE
PLUG AND PLAY SCREEN APPLIANCE
Easy to install and setup. Ready in seconds. The appliance will receive information from your QHANDLE account to display the correct queue on the screen.
The easy to use, drag and drop portion of the application that allows images to be uploaded, turns your screen into a powerful advertising tool.
If your business has more than one waiting room you can request more than one screen appliance to show the same queue. Talk to us before ordering
$145 (each) + tax and shipping
Or rent for as low as $25/month (requires $100 refundable deposit)
Order it from your account
Or rent for as low as $25/month (requires $100 refundable deposit)
Order it from your account
SCREEN SHOTS
These are some screen shots from the QHANDLE applications!Questionnaire
FAQ
Frequently Asked Questions
Click to expand/collapsePre sales questions
Q: Is there any contract attached to the subscription?
A: No, there is no contract whatsoever. You're free to use the application for one month and then not use it for any period of time and then come back and use it again whenever you have clients or your business demands it. (We will delete unused accounts if they are older than 2 years and haven't been used)
Q: Is the screen Appliance mandatory?
A: No, some of our clients do not use it. You can choose to buy it if you plan to have a screen showing your queue all the time. If your activity is seasonal, you can rent it for as low as $25/month with a 100% refundable deposit of $100)
Can you help us with the presentation slides?
Yes, we have a department tasked to help clients creating or adapting presentations and other tasks for a fee. Please contact us if you need further information.
What if we need a custom questionnaire? Can you help us with that?
Sure. We have a department dedicated to helping our customers getting the best out of the system we designed..
Can we download the information gathered by our questionnaires?
Of course. That information belongs to you/your company. We provide an option to export the information to convenient CSV files that can easily be used to post process data in other programs such as Excel.
CONTACT US
Get In Touch
We are always willing to help. Please let us know how we are doing, ask your question or submit your comment. We'll get in touch as soon as we possibly can.
Address & Map
Intellisensus Tech Solutions, LLC.
3936 South Semoran Blvd, Suite 268
Orlando, FL 32822
Phone: (407) 559 5985
3936 South Semoran Blvd, Suite 268
Orlando, FL 32822
Phone: (407) 559 5985
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